RTP has provided outstanding service and expertise to a wide variety of Fortune 500 companies in industries ranging from pharmaceuticals to financial services to retail. We welcome the opportunity discuss your requirements and show how RTP can help meet your technology needs.
This customized family of services is designed to help manage the integration of new storage technology into your environment in an effective, low-risk, timely and and cost-efficient manner. Our services can cover the entire project lifecycle. In addition, we can provide long-term on-site management of your storage environment.
Solution Architecture - Our senior storage experts are available to help determine your requirements and design a matching solution.
Project Management - Project Management services are available for when the scope of the project requires coordination of resources and a single point of contact for the project.
SAN/NAS Implementation - RTP engineers will work to implement a completely new environment or integrate the new equipment into an existing infrastructure.
Data Migration - Our consultants are available to develop, test, and execute the processes and procedures for the actual migration of data from an old storage platform to the new environment. T
SAN Management - Develop an implementation plan, test, and integrate all necessary management tools as well as the change management procedures for the SAN environment.
Availability - Develop standards and procedures to achieve service level agreements.
Performance/Capacity Planning - Ensure that the storage environment is properly configured for performance and that reporting is enabled for all functions including performance data, trend analysis, capacity planning, and availability statistics.
Administration - A RTP specialty is providing storage administrators to manage all facets of your storage environment. From a periodic health check to 7x24 on-site coverage of your storage infrastructure, we can perform all functions including:
Support SAN functions including storage allocation, LUN masking and reporting.
Implement all requests for storage adds/moves/changes.
Provision NAS storage.
Support functions including cloning, local and remote mirroring, and backup/restore.
Perform knowledge transfer to existing staff.
Ensure that servers are configured correctly to receive storage.
Conduct fail-over tests.
Coordinate all maintenance and power-downs.
Provide a single point of contact for storage problems (Level 1). Escalate problems as appropriate.
Coordinate all problem resolution.
Coordinate break-fix efforts in the event of a loss of storage.
Create run books and documentation for storage operational activities.