Enterprise Storage Implementation and Management Services

This customized family of services is designed to help manage the integration of new storage technology into your environment in an effective, low-risk, timely and and cost-efficient manner. Our services can cover the entire project lifecycle. In addition, we can provide long-term on-site management of your storage environment.

    Solution Architecture - Our senior storage experts are available to help determine your requirements and design a matching solution.

    Project Management - Project Management services are available for when the scope of the project requires coordination of resources and a single point of contact for the project.

    SAN/NAS Implementation - RTP engineers will work to implement a completely new environment or integrate the new equipment into an existing infrastructure.

    Data Migration - Our consultants are available to develop, test, and execute the processes and procedures for the actual migration of data from an old storage platform to the new environment. T

    SAN Management - Develop an implementation plan, test, and integrate all necessary management tools as well as the change management procedures for the SAN environment.

    Availability - Develop standards and procedures to achieve service level agreements.

    Performance/Capacity Planning - Ensure that the storage environment is properly configured for performance and that reporting is enabled for all functions including performance data, trend analysis, capacity planning, and availability statistics.

    Administration - A RTP specialty is providing storage administrators to manage all facets of your storage environment. From a periodic health check to 7x24 on-site coverage of your storage infrastructure, we can perform all functions including:

    • Support SAN functions including storage allocation, LUN masking and reporting.

    • Implement all requests for storage adds/moves/changes.

    • Provision NAS storage.

    • Support functions including cloning, local and remote mirroring, and backup/restore.

    • Perform knowledge transfer to existing staff.

    • Ensure that servers are configured correctly to receive storage.

    • Conduct fail-over tests.

    • Coordinate all maintenance and power-downs.

    • Provide a single point of contact for storage problems (Level 1). Escalate problems as appropriate.

    • Coordinate all problem resolution.

    • Coordinate break-fix efforts in the event of a loss of storage.

    • Create run books and documentation for storage operational activities.